RC Car Services
Frequently Asked Questions
What is the turn around time for most work?
We can generally turn around most repair and service work in less than a week. Smaller projects like soldering, tune-ups, programming electronics can usually be done in 1 to 2 days. Custom RC kit builds will be 3 to 5 days.
How do I know you actually replaced parts?
We Return all broken and worn parts to you. This allows you to see visually why they needed to be replaced or upgraded.
Can I mail my RC to you for repair and service?
Yes we offer mail order RC services for most RC cars and trucks within the United States only. You need to contact us first before shipping, so we can make sure we can service your RC car and discuss what services you would like performed.
What forms of payment do you accept?
We currently accept Zelle, PayPal, and Venmo. Paypal allows you to pay with credit, debit or PayPal account at this time. Cash is always acceptable in person.
Do I Pre-Pay for services?
No you will pay for all labor or quoted work when your RC service is completed. All replacement parts, upgrades, electronics and RC kits you want us to purchase for you will be paid up-front via electronic invoice. If you are using mail order, the return shipping fees and labor charges will be due upon completion of the RC work.
What needs to be in box when shipping to you?
Never send LiPo or any batteries, we have plenty here for testing plus they are heavy and the batteries just increase shipping costs. Ship only RC car or kit, plus parts, upgrades electronics and your controller. You also do not need to include wheels, unless we ask you to include them. We have plenty of tires and wheels here!
What is the process for mail order services?
Step #1: You need to contact us by phone, text or online forms. We will discuss with you everything you need or want to have built or serviced and provide you a quote right then.
Step #2: Go to our online order form and mailing label and complete Mail Order Repair form and include the quoted pricing on the form
Step #3: Package and ship the RC, parts and/or kit to us using the mailing label provided in step #2. Don't forget to include order-form in box.
Step #4: Once we receive your shipment we will contact you to confirm everything made it safe and we will also go through the box to make sure everything needed for service was in the box. If we need to order parts, upgrades, electronics or kits we will provide you a total amount due and you will be invoiced electronically for moneys for purchases.
Step #5: Once the repairs or services are completed, we will contact you and advise you on the total labor fees (agreed to in Step #1) and include the return shipping cost in one final electronic invoice.
How long do I have to pay for my services?
If a repair is unpaid for more than 60 days, we reserve the right to sell your items to recover our fees. By sending your items to us, you give us permission to sell your items if not paid for within 60 days from our first attempt to contact you regarding the completion of services performed. All parts must be paid for upfront before work can be or will be performed.
Do you perform Manufacturers Warranty work?
Only the manufacturer of a product has the right to make a decision as to whether or not a product can be replaced under warranty. Because we are not a hobby shop, we are not authorized by manufacturers to perform warranty services or work. We will however assist you in returning warrantied parts back to the manufacturer if needed.
What types of RC's do you service?
We service 1/5 scale to 1/16 scale electric Hobby Grade RC Cars only. Here are most of the brands we will service: Arrma, Agama, Axial, Awesomatix, Corally, Element, GMade, HPI, HongNor, Hot Bodies, Kyosho, Losi, MST, Maverick, Mayako, Mugen Seiki, RC4WD, Redcat, S-Workz, Schumacher, Serpent, Sparko, Tamiya, Team Associated, Tekno, TLR, Traxxas, Vanquish, WIRC, XRAY, Yokomo & 3Racing.